SHIPPING & RETURNS
If you're looking to ship with Holy Smokes NJ, we're do ask for additional information for age verification and personal safety when shopping with us~ Via emal we ask for the front and back of your license and card you're paying.
Once sent and confirmed, the crew here at Holy Smokes NJ will stay with you live on the phone where we will do some personal shopping with you along with ringing you up real time for assurance you card isn't being used without you.
Once shipped, we will use your email to send you a confirmation email with tracking number for that HSNJ peace of mind.
Return & Exchange Policy
Because of the nature of the store, Holy Smokes NJ does not offer refund or exchanges. This policy is strict and must be upheld due to to hygienic purposes and the nature of how people use our products.
This doesn't mean we won't use our judgement to make sure that defective products are taken care of within a reasonable time of the purchase.